FAQs

Frequently Asked Questions

1. What services does Melly’s Apostille Services offer?

We provide various services, including document authentication, apostille processing, embassy legalization, document retrieval, legal courier services, notarization, translation, and general office services like copying, scanning, printing, emailing, faxing, and shipping.

2. How can I contact Melly’s Apostille Services?

You can reach us by phone at (346) 380-2592. We are available 24 hours a day, seven days a week.

3. What makes Melly’s Apostille Services unique?

We have a 100% track record of document approval and sealing, live agents available 24/7, and direct communication with the Texas Secretary of State and the U.S. Department of State. We also offer rush apostille services and same-day appointments.

4. Can Melly’s Apostille Services handle federal documents?

Yes, we process and handle federal documents that require authentication from the U.S. Department of State in Washington, D.C.

5. Do you offer document legalization services for embassies and consulates?

Yes, we provide embassy and consulate document legalizations, including multiple steps of attestation for documents needed in various countries.

6. What are the turnaround times for apostille services?

We offer different packages with varying turnaround times, including same-day 48 hours, 3-5 business days, and 7-14 business days options, depending on your needs.

7. Are translation services available for apostilled documents?

Yes, we offer professional translation services for documents requiring apostilles, available in over 250 languages.

8. What types of documents can be apostilled by Melly’s Apostille Services?

We can apostille personal documents (e.g., birth certificates, marriage certificates), corporate documents (e.g., certificates of incorporation, annual reports), and academic documents (e.g., diplomas, transcripts).

9. Do you provide notary services?

Yes, we offer comprehensive notary services for all documents, backed by over 30 years of experience.

10. How does the apostille process work at Melly’s Apostille Services?

The process involves scheduling an appointment, certifying the documents, authenticating them through the appropriate state, federal, or embassy channels, and then delivering the documents to you or shipping them globally.

11. What are your prices for apostille services?

Our prices vary depending on the service package chosen. We offer custom pricing for expedited services and specific requirements.

12. Do you offer courier delivery services?

Yes, we provide courier delivery services for picking up and retrieving documents in Houston and surrounding areas. Rush delivery and same-day options are available.

13. How do I start the apostille process with Melly’s Apostille Services?

Please fill out our order form and send us your original documents or certified copies. We will handle the rest with the relevant state, federal, and embassy offices.

14. Can I get my documents reviewed before submission?

Yes, every order is reviewed by an experienced specialist to ensure 100% completion before submission. We handle any discrepancies and time-sensitive issues through our concierge service.